Frequently Asked Questions
Everything you need to know about protecting your smile on the field.
How do I take my dental impression at home?
Each Impact Mouthguard comes with a professional-grade impression kit and easy-to-follow instructions. You simply follow the steps to create a mold of your teeth, send it back to us in the prepaid mailer, and our dental technicians will craft your custom guard.
What makes a custom mouthguard better than a 'boil and bite'?
Custom-fit mouthguards offer superior protection, better breathability, and clearer communication. Because they are molded to your exact dental structure, they stay in place without needing to clench your teeth, significantly reducing the risk of concussions and dental trauma.
How long does it take to receive my custom mouthguard?
Once we receive your dental impression at our lab, production typically takes 7-10 business days. After quality control, we ship your finished guard via your selected shipping method.
Can I wear an Impact Mouthguard with braces?
Yes, we offer specialized designs specifically for athletes with braces. These guards are engineered to allow for tooth movement during orthodontic treatment while providing maximum protection for both your teeth and your brackets.
What is your return policy for custom products?
Due to the personalized nature of custom-fit mouthguards, we cannot accept returns for a refund. however, we offer a Perfect Fit Guarantee—if your guard doesn't fit perfectly, we will work with you to adjust it or provide a new impression kit at no extra cost.
How do I clean and maintain my mouthguard?
We recommend rinsing your mouthguard with cool water or an anti-bacterial mouthwash after every use. Store it in the provided ventilated case and avoid leaving it in high-heat environments, such as a hot car, which can warp the custom shape.